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About Us

Our History

Royal Mail Property & Facilities Solutions can trace its roots back to 1989 when it was a division of the Post Office and originally created to provide dedicated facilities and engineering related services to the Royal Mail Group.

  • In 2000, Romec was launched as a fully-fledged facilities management company
  • In 2002, a joint venture was created between Balfour Beatty Workplace, part of the Balfour Beatty Group, and Royal Mail.
  • In 2013, Balfour Beatty sold its 49% share of Romec to Engie, through its primary brand Cofely.
  • In 2016, Royal Mail bought Cofely’s 49% share in Romec and Romec became a wholly owned Royal Mail business.
  • In 2017 the Romec and Royal Mail Group Property companies combined and are known  as ‘Royal Mail Property & Facilities Solutions’.

Our Values

Our values are at the heart of everything we do. Having common values set provides us with an essential framework within which to behave towards each other and our customers. 

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We’re positive

Because it leads to better things faster.

Great things are possible. And we go out of our way to make them happen. We help each other out however we can and we always give our customers the best service possible.

• Deliver great service
• Trust each other
• Say thank you

We’re brilliant

Because we always want to be the best.

Millions of people depend on us every day, so we pride ourselves on knowing our stuff. We’re always exploring new innovations, technologies and products to stay on top of what people will need next.

• Give it a go
• Do the little things well
• Find a better way

We’re part of it

Because it’s great to be part of something that matters.

We embrace difference, recognising that together we’re stronger. We appreciate each one of our customers. They are the centre of our world.

• Listen to each other
• Support each other
• Appreciate diversity

Gender Pay Report

Royal Mail Property & Facilities Solutions Ltd 2017 Gender Pay Report 

We employ approximately 2,800 people across the UK in Engineering, Soft Services or working in a Support function. We firmly believe that every employee plays a vital role in the success of our nationwide company. Our commitment to learning and development is underpinned by a range of learning and personal development opportunities throughout all levels in the business.

We are an equal opportunities employer; having respect for others is an integral part of our culture and one of our core values. Royal Mail Property & Facilities Solutions continues to meet the Investor in People Standard and is proud of its continued success.

RMPFS Gender Pay Report 2017 Final.pdf

Safety and Environment

Safety

We work to manage safety risks  and empower people to take ownership of their own well-being. With this in mind we focus our annual safety training on the areas identified as highest risk, as follows: 

  • Working at Height - In 2016 our Annual Safety Training focussed on this area to remind employees of the correct control measure to take when working at height.
  • Manual handling - In 2015-16 we engaged with a specialist training provider,  to train the workforce in the correct manual handling techniques which are refreshed annually.    

Keeping employees healthy is also crucial to our people strategy. Mental health has been a major focus for us in 2016–17 which saw the company commit to the 'Time to Change' pledge with Mind, which aims to remove the stigma and raise awareness of mental health conditions.

Environment

Managing our use of natural resources is a commercial and environmental imperative, which underpins our environmental strategy. Our significant environmental aspects and impacts define our key aims, as follows: 

  • Energy: Reducing our energy use in fleet and property to cut greenhouse gas emissions, in support of Royal Mail's carbon reduction targets.
  • Waste: Minimising the amount of waste we create and improving our management of waste generated. 
  • Water: Reducing our demand for water and the amount of water that is lost or wasted on our premises. 
  • Suppliers: Working with our suppliers to address our direct and indirect environmental impacts