Royal Mail Property & Facilities Solutions can trace its roots back to 1989 when it was a division of the Post Office and originally created to provide dedicated facilities and engineering related services to the Royal Mail Group.
Our values are at the heart of everything we do. Having common values set provides us with an essential framework within which to behave towards each other and our customers.
Because it leads to better things faster.
Great things are possible. And we go out of our way to make them happen. We help each other out however we can and we always give our customers the best service possible.
• Deliver great service
• Trust each other
• Say thank you
Because we always want to be the best.
Millions of people depend on us every day, so we pride ourselves on knowing our stuff. We’re always exploring new innovations, technologies and products to stay on top of what people will need next.
• Give it a go
• Do the little things well
• Find a better way
We’re part of it
Because it’s great to be part of something that matters.
We embrace difference, recognising that together we’re stronger. We appreciate each one of our customers. They are the centre of our world.
• Listen to each other
• Support each other
• Appreciate diversity
We work to manage safety risks and empower people to take ownership of their own well-being. With this in mind we focus our annual safety training on the areas identified as highest risk, as follows:
Keeping employees healthy is also crucial to our people strategy. Mental health has been a major focus for us in 2016–17 which saw the company commit to the 'Time to Change' pledge with Mind, which aims to remove the stigma and raise awareness of mental health conditions.
Managing our use of natural resources is a commercial and environmental imperative, which underpins our environmental strategy. Our significant environmental aspects and impacts define our key aims, as follows: